Here are answers to some of the most asked questions regarding the OSA Powell Pool.
1. When will I see my refund for my membership purchased for the canceled 2020 season?
Refunds were processed through our system on Wednesday, May 6th. Please allow 5-7 business days to see the refund reflected on the credit card that you used to purchase your membership. If you haven’t received a refund by May 15th, please send an email to email@example.com.
2. Why did the OSA Powell Pool Board make this decision to not open?
In the end the main factors driving this final decision was safety, financial implications and the overall swimming experience. As you hear of other pools opening, these facilities operate under different membership and financial support models that allow them to take a different stance. For instance, they are able to hire additional workers to focus on full compliance with the new and ever changing guidelines. As a reminder we are funded 100% through our memberships which poses more of a challenge at this time for opening, operational costs and ensuring safety during this difficult time. Secondly, within the new guidelines we took into account all factors such as the number of people allowed on the deck at one time along with designated time slots which in the end did not offer an equitable plan for enough guaranteed time in the water per family. Lastly and most importantly we were very concerned about the inability to strictly enforce social distancing requirements especially while in the water. The potential risks were just far too great for us to feel comfortable with a plan that would follow the mandates and avoid us getting shut down.
To learn more about the mandates and restrictions set by the Governor, please click on the link below.
If you have any other questions or concerns, please send an email to firstname.lastname@example.org. We will try to respond to emails as soon as we can.
Thank you for your kind understanding! We look forward to seeing you next season!